📜 Terms and Conditions
Effective Date: 01/05/2025
Welcome to lojaislamica.pt, operated by Loja Islamica Portugal, located at Lisbon, Portugal], registered in Portugal with tax number (NIF) 313926743.
By accessing and using our website, you agree to the following terms and conditions. Please read them carefully before placing any order.
1. General
These Terms govern your use of the website lojaislamica.pt and any purchases made through it. We reserve the right to update these terms at any time. Continued use of the site implies acceptance of any changes.
2. Eligibility
To shop on our site, you must be at least 18 years old or have parental consent. By placing an order, you confirm that all information you provide is accurate and complete.
3. Products
We sell Islamic clothing, perfumes, and accessories. Product images are for illustrative purposes only. Sizes, colors, or packaging may vary slightly in real life.
4. Prices and Payment
- All prices are in Euros (€) and include applicable VAT.
- We accept secure payments via: Credit/Debit Card, PayPal, Multibanco, MB Way, and other local methods.
- Prices may change at any time, but this does not affect confirmed orders.
5. Order Process
- Browse and select products
- Add items to your cart
- Proceed to checkout
- Complete payment
- Receive confirmation email
We reserve the right to cancel or refuse orders in case of suspected fraud or pricing errors.
6. Shipping & Delivery
- We deliver across Portugal and selected countries.
- Orders are usually processed within 1-3 business days.
- Delivery times may vary based on your location and shipping method.
- You will receive tracking information once your order is dispatched.
For more, see our [Shipping & Delivery Policy].
7. Returns & Refunds
You have 14 days from receiving your order to request a return, in accordance with EU consumer law. Products must be:
- Unused and in original condition
- In original packaging
- Accompanied by a receipt or proof of purchase
Refunds will be processed via the original payment method. See our full [Return Policy] for details.
8. Account and Security
You are responsible for maintaining the confidentiality of your account login details. We are not liable for any unauthorized access to your account due to negligence on your part.
9. Use of Website
You agree not to use our website for any unlawful or harmful activities, including but not limited to:
- Uploading viruses or malicious code
- Attempting to access secure areas without permission
- Violating intellectual property or personal rights
10. Intellectual Property
All content on lojaislamica.pt including text, images, logos, and design, is the property of [Your Business Name] or licensed to us. Unauthorized use or reproduction is strictly prohibited.
11. Limitation of Liability
We do our best to ensure the accuracy of product listings and website functionality. However, we are not liable for:
- Technical issues beyond our control
- Typographical or pricing errors
- Delays caused by third-party couriers
12. Governing Law
These terms are governed by the laws of Portugal and the European Union. Any disputes will be subject to the jurisdiction of Portuguese courts.
13. Contact
For any queries, reach us at:
📧 Email: lojaislamica@gmail.com
📞 Phone: +351 925684263